Shipping policy
Thank you for shopping with [SHOPAURA.IN]. This Shipping Policy outlines how we process, ship, and deliver orders placed through our website.
1. Order Processing
- All orders are processed within [1–3] business days after payment confirmation.
- Orders are not processed, shipped, or delivered on Sundays or public holidays.
- During peak seasons, sales events, or high order volumes, processing times may be longer than usual.
2. Shipping Locations
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- We currently ship to locations within [All over India].
- If your location is not serviceable, you will be notified during checkout or after order verification.
3. Shipping Charges
- Shipping charges are calculated at checkout based on the delivery location, order value, and shipping method selected.
- Any applicable shipping fees will be displayed before payment is completed.
- Free shipping may be offered on eligible orders as part of promotional offers.
4. Estimated Delivery Time
- Standard delivery typically takes [4-5] business days after dispatch.
- Delivery times may vary depending on the destination, courier service availability, weather conditions, and other external factors.
- Delivery dates provided are estimates and are not guaranteed.
5. Order Tracking
- Once your order has been shipped, you will receive a shipping confirmation email or message containing tracking information, where available.
- Customers can track their orders using the tracking details provided.
6. Delivery Delays
While we strive to ensure timely delivery, delays may occur due to:
- Natural disasters
- Extreme weather conditions
- Government restrictions
- Public holidays
- Courier service disruptions
- Incorrect shipping information provided by the customer
[SHOPAURA.IN] shall not be held liable for delays caused by circumstances beyond our reasonable control.
7. Incorrect Shipping Information
- Customers are responsible for providing accurate shipping and contact information.
- If incorrect information is provided, delivery delays or failed deliveries may occur.
- Additional shipping charges may apply for reshipment of returned packages.
8. Lost, Damaged, or Missing Packages
- If your package arrives damaged, please contact us within [7] days of delivery.
- If your order is lost during transit, please contact us at [shopaurain630@gmail.com] for assistance.
- Claims for missing packages may require verification with the shipping carrier before a resolution can be provided.
9. Delivery Confirmation
- Once a package is marked as delivered by the courier service, responsibility for the package transfers to the customer.
- Customers are encouraged to ensure someone is available to receive the package at the delivery address.
10. Contact Us
If you have any questions regarding shipping, please contact us:
Store Name: [SHOPAURA.IN ]
Email: [shopaurain630@gmail.com]
We appreciate your trust in [SHOPAURA.IN ] and are committed to delivering your orders as efficiently as possible.